Product safety reportOPSS
925 Sterling Silver Cross Chain Earrings sold on eBay safety warning over harmful chemicals
Product safety report for 925 Sterling Silver Cross Chain Earrings which present a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
925 Sterling Silver Cross Chain Earrings sold on eBay
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 303743911464
What to do now
925 Sterling Silver Cross Chain Earrings sold on eBay contains a chemical that is restricted or banned in products like this.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2103-0230). Quoted as issued.
Summary
Product safety report for 925 Sterling Silver Cross Chain Earrings which present a serious chemical risk.
The risk
The product has been identified as containing 0.57% lead, which is 10 times greater than the permitted concentration. The user may touch the product and subsequently touch other parts of their body such as their mouth or eyes without washing their hands or place the clasp in their mouth as part of attaching the earring, which presents a serious chemical risk and potential irreversible damage to internal organs if use is repeated.
The product doesn’t meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) enforcement Regulations 2008.
Action taken
The listing has been removed by the online marketplace (eBay). Users are recommended to stop using the product immediately.
Advice to consumers
The listing has been removed by the online marketplace (eBay).
Users are recommended to stop using the product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2103-0230
Notified by: Local Authority Trading Standards
Product description
Silver cross chain earrings. Product supplied in a clear plastic bag, placed inside a bubble-wrap lined postage envelope.
Open the OPSS notice
Questions
Why has 925 Sterling Silver Cross Chain Earrings sold on eBay been reported?
925 Sterling Silver Cross Chain Earrings sold on eBay contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was 925 Sterling Silver Cross Chain Earrings sold on eBay sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
