Product recallOPSS
Ecover Sensitive Detergent Non Bio Laundry Zero% recalled over harmful chemicals
Product recall for Ecover laundry detergent presenting a serious chemical risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Ecover Sensitive Detergent Non Bio Laundry Zero%
- BarcodeThe long number printed under the barcode.
- 5412533418156
What to do now
Ecover Sensitive Detergent Non Bio Laundry Zero% contains a chemical that is restricted or banned in products like this.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2101-0193). Quoted as issued.
Summary
Product recall for Ecover laundry detergent presenting a serious chemical risk.
The risk
The affected bottles contain potassium hydroxide at hazardous levels that can cause the bottle to leak. Contact with the liquid could result in harm to skin and eyes, including causing skin burns or eye damage.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Recall of the product from end users.
Advice to consumers
The product product was recalled from end users in 2021. There is no current recall or safety concerns for any Ecover products. Please call 00800 0000 2655 if you’re concerned, or +44345 130 2230 if you’re in Ireland.
Additional information
PSD case number: 2101-0193
Notified by: Local Authority Trading Standards
Product description
1.5 litre bottle of non-bio laundry liquid with white labelling.
Open the OPSS notice
Questions
Why has Ecover Sensitive Detergent Non Bio Laundry Zero% been recalled?
Ecover Sensitive Detergent Non Bio Laundry Zero% contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
