Product safety reportOPSS
Acrylic Spiral LED Light sold on AliExpress safety warning over an electric shock risk
Product Safety Report for acrylic spiral LED Light presenting a high risk of electric shock.
Product image from the OPSS safety notice
What to do now
An electrical fault in the design or build of Acrylic Spiral LED Light sold on AliExpress means it could shock the person using it.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2304-0112). Quoted as issued.
Summary
Product Safety Report for acrylic spiral LED Light presenting a high risk of electric shock.
The risk
The product presents a high risk of electric shock as the basic insulation is touching the metal enclosure and the base cover material is removable by hand, giving users easy access to the basic insulation. The creepage distance between live and neutral on the control PCB tracks were found to be 1.9mm, below the minimum of 2.5mm. Also, the supply cord is tied in a knot internally for cord anchorage, which is not deemed a suitable method. The product did not contain a marking label and no user instructions were provided.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The listing has been removed by the online marketplace (AliExpress).
Advice to consumers
The listing has been removed by the online marketplace (AliExpress).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2304-0112
Notified by: Office for Product Safety and Standards
Product description
A silver spiral shaped led light with white plug.
Open the OPSS notice
Questions
Why has Acrylic Spiral LED Light sold on AliExpress been reported?
An electrical fault in the design or build of Acrylic Spiral LED Light sold on AliExpress means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Acrylic Spiral LED Light sold on AliExpress sold?
The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.
