Product safety reportOPSS
Power Strip Extension Socket with USB ports sold on AliExpress safety warning over an electric shock risk
Product Safety Report for Power Strip Extension Socket with USB ports sold via AliExpress presenting a serious risk of electric shock.
Product image from the OPSS safety notice
What to do now
The hazard with Power Strip Extension Socket with USB ports sold on AliExpress is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2208-0187). Quoted as issued.
Summary
Product Safety Report for Power Strip Extension Socket with USB ports sold via AliExpress presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as when probe tests were performed, the probe reaches a live part from the earth connection. There is also no information provided on the British Standard used, for example, BS 1363. There is no instruction manual provided to ensure the safe installation and use of the product. Some of the required documentation and markings were not present.
The product does not meet the requirements of The Electrical Equipment (Safety) Regulations 2016.
Action taken
The listing has been removed by the online marketplace (AliExpress).
Advice to consumers
The listing has been removed by the online marketplace (AliExpress).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0187
Notified by: Office for Product Safety and Standards
Product description
A white and green extension with two plug sockets and four USB ports.
Open the OPSS notice
Questions
Why has Power Strip Extension Socket with USB ports sold on AliExpress been reported?
The hazard with Power Strip Extension Socket with USB ports sold on AliExpress is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Power Strip Extension Socket with USB ports sold on AliExpress sold?
The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.
