Product safety reportOPSS
Allegro E-Bike 003 safety warning over an injury risk
Product Safety Report for Allegro E-Bike 003 presenting a high risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Allegro E-Bike 003
- ModelOn the rating label, base, back or box.
- 003
What to do now
Allegro E-Bike 003 has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2311-0214). Quoted as issued.
Summary
Product Safety Report for Allegro E-Bike 003 presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as it can reach speeds in excess of the maximum speed limit permissible and the 250W maximum allowed power. The product also requires improvements to marking, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD number: 2311-0214
Notified by: Local Authority Trading Standards
Product description
A matte grey mountain bike style e-bike.
Open the OPSS notice
Questions
Why has Allegro E-Bike 003 been reported?
Allegro E-Bike 003 has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
