Product safety reportOPSS
Krypton Star 6125X E-Bike safety warning over an injury risk
Product Safety Report for Krypton Star 6125X E-Bike presenting a high risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Krypton Star 6125X E-Bike
- ModelOn the rating label, base, back or box.
- 6125X
What to do now
The risk with Krypton Star 6125X E-Bike is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2311-0217). Quoted as issued.
Summary
Product Safety Report for Krypton Star 6125X E-Bike presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as it can reach speeds in excess of the maximum speed limit permissible and the 250W maximum allowed power. The product also requires improvements to markings, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD number: 2311-0217
Notified by: Local Authority Trading Standards
Product description
Motorbike style electric bike in matte black.
Open the OPSS notice
Questions
Why has Krypton Star 6125X E-Bike been reported?
The risk with Krypton Star 6125X E-Bike is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
