Product safety reportOPSS
An Yang Toys Plush Golden Retriever Puppy Toy sold on Wish safety warning over an injury risk
Product Safety Report for Plush Golden Retriever Toy Puppy Electronic Interactive Pet Dog presenting a medium risk of injuries as the motion of the dog’s mouth may pinch a child’s fingers.
Product image from the OPSS safety notice 
What to do now
An Yang Toys Plush Golden Retriever Puppy Toy sold on Wish could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2111-0296). Quoted as issued.
Summary
Product Safety Report for Plush Golden Retriever Toy Puppy Electronic Interactive Pet Dog presenting a medium risk of injuries as the motion of the dog’s mouth may pinch a child’s fingers.
The risk
The product presents a risk of injuries due to the edges of the mechanism being exposed within the dog’s mouth. A child playing with the toy may insert their finger into the dog’s mouth, and the motion of the dog’s mouth may pinch the child’s fingers, causing minor pain and/or bruising.
The product does not meet the requirements of the Toy (Safety) Regulations 2011.
Action taken
The seller has been required to withdraw the product from the market. The listing has been removed by the online marketplace (Wish)
Advice to consumers
The seller has been required to withdraw the product from the market. The listing has been removed by the online marketplace (Wish)
Additional information
PSD case number: 2111-0296
Notified by: Office for Product Safety and Standards
Product description
Plush golden retriever interactive pet puppy, with a red collar around its neck
Open the OPSS notice
Questions
Why has An Yang Toys Plush Golden Retriever Puppy Toy sold on Wish been reported?
An Yang Toys Plush Golden Retriever Puppy Toy sold on Wish could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was An Yang Toys Plush Golden Retriever Puppy Toy sold on Wish sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
