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Product recallOPSS

Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen recalled over an injury risk

Cuts and injuries

Product recall for Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen presenting a risk of injuries.

  • Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen: photo 1 of 2 from the OPSS notice of 21 Jul 2022
    Product image from the OPSS safety notice
  • Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen: photo 2 of 2 from the OPSS notice of 21 Jul 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

7 identifiers listed for this notice.

  • Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen

    BarcodeThe long number printed under the barcode.
    • 3433425339887
    • 3337875670630
    • 301578800
    • 30162990
    ModelOn the rating label, base, back or box.
    • MB167200
    • MB180500
    • MB223800

What to do now

The risk with Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2206-0218). Quoted as issued.

Summary

Product recall for Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen presenting a risk of injuries.

The risk

It has been observed that, over time and under varying storage conditions, the glass may weaken and therefore the safe opening of the ampoules cannot be guaranteed.

Action taken

Vichy have recalled the product from end users. (See below for more information)

Advice to consumers

The product has been recalled from end users. For more information, please see https://www.vichy.co.uk/en_GB/liftactiv-specialist-peptide-c-ampoules-recall.html

Additional information

PSD case number: 2206-0218

Notified by: Local Authority Trading Standards

Product description

Toning and moisturising concentrate for facial skin, in a brown glass vial containing 1.8ml. The product is also sold online. The product is contained in a sterile single-use, brown glass vial containing 1.8ml, and sold in a cardboard packaging with red partial border, large red ‘V’ under the brand and an image of a vial made of brown glass

Open the OPSS notice

Questions

Why has Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen been recalled?

The risk with Vichy Liftactiv Specialist Peptide-C Anti-Aging-Ampullen is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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