Product recallOPSS
Ansol Heated Pet Blanket recalled over a fire risk
Product recall for Ansol Heated Pet Blanket presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Ansol Heated Pet Blanket
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 2018010719073176
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 392941116507
What to do now
The risk with Ansol Heated Pet Blanket is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2101-0115). Quoted as issued.
Summary
Product recall for Ansol Heated Pet Blanket presenting a serious risk of fire.
The risk
Person will be unaware of internal cable fault due to poor quality solder joint/twisted cables; the person receives an electric shock and may be electrocuted. If the un-fused plug is plugged in overnight, an electrical fault may develop and equipment can catch fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations.
The equipment is fitted with an illegal plug for use in the UK.The user plugs the 2-pin plug into a three pin adaptor that is not suitable for use. The product does not meet the requirements of the Plugs & Sockets (Safety) Regulations.
Action taken
Recall of the product from end users and removal of the listing by the online marketplace (eBay).
Advice to consumers
Recall of product from end users.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2101-0115
Notified by: Local Authority Trading Standards
Product description
A heated pet mat 220v 15w or 20w depending on mat size, 50Hz fitted with a 2 pin plug that comes in a variety of patterns. The Product is wrapped inside a clear cellophane cover bearing Chinese writing.
Open the OPSS notice
Questions
Why has Ansol Heated Pet Blanket been recalled?
The risk with Ansol Heated Pet Blanket is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Ansol Heated Pet Blanket sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
