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Product safety reportOPSS

ARMA A18-Lightning Safety Boots safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for ARMA A18-Lightning Safety Boots presenting a risk of electric shock.

  • ARMA A18-Lightning Safety Boots: photo 1 of 2 from the OPSS notice of 26 Nov 2024
    Product image from the OPSS safety notice
  • ARMA A18-Lightning Safety Boots: photo 2 of 2 from the OPSS notice of 26 Nov 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • ARMA A18-Lightning Safety Boots

    ModelOn the rating label, base, back or box.
    • A18-Lightning

What to do now

An electrical fault in the design or build of ARMA A18-Lightning Safety Boots means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2411-0046). Quoted as issued.

Summary

Product Safety Report for ARMA A18-Lightning Safety Boots presenting a risk of electric shock.

The risk

The product is intended to provide protection against electrical hazards however it has not completed the appropriate conformity assessment procedure as Category III PPE to demonstrate that it provides this protection.

The product does not meet the requirements of Regulation 2016/425 when used as intended in electrical environments. The product is only certified as a basic safety boot.

Action taken

The manufacturer has withdrawn the product from the GB market.

Advice to consumers

The manufacturer has withdrawn the product from the GB market.

Additional information

PSD number: 2411-0046

Notified by: Health and Safety Executive

Product description

Black and red safety shoe marketed as providing protection in electrical environments.

Open the OPSS notice

Questions

Why has ARMA A18-Lightning Safety Boots been reported?

An electrical fault in the design or build of ARMA A18-Lightning Safety Boots means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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