Product safety reportOPSS
Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay safety warning over an electric shock risk
Product Safety Report for Unbranded Battery Charger QD-261078 presenting a risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay
- BarcodeThe long number printed under the barcode.
- 3954-DV-6-P
- ModelOn the rating label, base, back or box.
- QD-261078
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 394860508420
What to do now
Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2407-0169). Quoted as issued.
Summary
Product Safety Report for Unbranded Battery Charger QD-261078 presenting a risk of electric shock.
The risk
The product presents a high risk of electric shock as it featured poor quality connections with wires soldered directly to the PCB. Additionally, the product only had one bridging capacitor whereas two or more in a series are required. Arcing could also be identified on the secondary side of the transformer.
The plug face did not meet the dimensional requirements of the relevant standard as the live pin was too wide and short. Additionally, the neutral pin was too close to the edge of the plug, which allows access to live parts when plugging in, or unplugging, the plug from the socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Action taken
The listing has been removed by the online marketplace (eBay).
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD notification: 2407-0169
Notified by: Local Authority Trading Standards
Product description
Non branded black charger described for DYSON V6 Vacuum Absolute Animal DC58,DC59,DC60,DC61,DC62,DC72
Open the OPSS notice
Questions
Why has Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay been reported?
Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Unbranded Battery Charger QD-261078 for Vacuum Cleaner sold on eBay sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
