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Product recallOPSS

Artemis & Alcudina White Double Door Bathroom Mirror Cabinets recalled over an injury risk

Cuts and injuriesHigh risk

Product Recall for Artemis & Alcudina White Double Door Bathroom Mirror Cabinets presenting a risk of injuries.

  • Artemis & Alcudina White Double Door Bathroom Mirror Cabinets: photo from the OPSS notice of 24 Feb 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Artemis & Alcudina White Double Door Bathroom Mirror Cabinets

    BarcodeThe long number printed under the barcode.
    • 5052931138418
    • 5052931707317

What to do now

Artemis & Alcudina White Double Door Bathroom Mirror Cabinets has been reported because it could hurt the person using it.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2302-0053). Quoted as issued.

Summary

Product Recall for Artemis & Alcudina White Double Door Bathroom Mirror Cabinets presenting a risk of injuries.

The risk

The mounting slat(s)/plastic pin(s) can fail without any indication and the mirror doors will likely fall out within proximity of the user. This may result in a hazard of possible laceration injuries to user’s foot.

Action taken

Recall of the product from end users. (See below for more information)

Advice to consumers

Recall of the product from end users. For more information, please see the B&Q recall page: https://www.diy.com/product-information/product-recall#icamp=footer_recalls

Additional information

PSD case number: 2302-0053

Notified by: Local Authority Trading Standards

Product description

White bathroom cabinet with mirrored glass door

Open the OPSS notice

Questions

Why has Artemis & Alcudina White Double Door Bathroom Mirror Cabinets been recalled?

Artemis & Alcudina White Double Door Bathroom Mirror Cabinets has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Artemis & Alcudina White Double Door Bathroom Mirror Cabinets sold?

The notice names B&Q. Products bought elsewhere are covered too if they match the details listed.

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