Vehicle recallDVSA
Audi Q5 and A6 recalled over a fire risk
On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Q5
- Build datesThe build or first registration date is on the V5C.
- 22/03/2021 – 03/12/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 93AB
A6
- Build dates
- 19/03/2021 – 17/10/2022
- Manufacturer reference
- 93AB
What to do now
This recall is about a fire risk.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/495). Quoted as issued.
Summary
On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.
Defect
On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.
Remedy
Replace the defective modules. Further software fix being developed to improve monitoring.
Models
Q5, A6
Open the DVSA notice
Questions
Why are Audi Q5 and A6 being recalled?
This recall is about a fire risk. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.