Product recallOPSS
Auopro Tower Power Strip recalled over a fire risk
Product Recall for Auopro Tower Power Strip presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Auopro Tower Power Strip
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B07Q28Y435
What to do now
Auopro Tower Power Strip has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact Auopro or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2108-0048). Quoted as issued.
Summary
Product Recall for Auopro Tower Power Strip presenting a serious risk of fire.
The risk
The product presents a serious risk of fire as, when two or more appliances are plugged into the tower, there may be a breakdown in insulation between input and output circuits, leading inner circuitry to overheat and ignite.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users and the listing has been removed by the online marketplace (Amazon)
Advice to consumers
The product has been recalled from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2108-0048
Notified by: Office for Product Safety and Standards
Product description
Auopro tower power strip with six sockets, black electrical lead and UK plug.
Open the OPSS notice
Questions
Why has Auopro Tower Power Strip been recalled?
Auopro Tower Power Strip has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Auopro Tower Power Strip sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
