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Product recallOPSS

Sameriver 8-Socket Tower Power Strip recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for Sameriver 8-Socket Tower Power Strip presenting a serious risk of fire.

  • Sameriver 8-Socket Tower Power Strip: photo from the OPSS notice of 5 Nov 2021
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Sameriver 8-Socket Tower Power Strip

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B08P4Q4HX1

What to do now

Sameriver 8-Socket Tower Power Strip has been flagged because it could start a fire in the home.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Contact Sameriver or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2108-0037). Quoted as issued.

Summary

Product Recall for Sameriver 8-Socket Tower Power Strip presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as, when two or more appliances are plugged into the tower, there may be a breakdown in insulation between input and output circuits, leading inner circuitry to overheat and ignite.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product from end users and the listing has been removed by the online marketplace (Amazon).

Advice to consumers

The product has been recalled from end users.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2108-0037

Notified by: Office for Product Safety and Standards

Product description

Sameriver tower power strip with 8 sockets and 5m black electrical lead with UK plug.

Open the OPSS notice

Questions

Why has Sameriver 8-Socket Tower Power Strip been recalled?

Sameriver 8-Socket Tower Power Strip has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Sameriver 8-Socket Tower Power Strip sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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