Product safety alertOPSS
Baby Sleep Pillows (PSA8) safety alert over a safety concern
This is a Product Safety Alert from the Office for Product Safety and Standards (OPSS) for a product commonly known as a 'Baby Sleep Pillow.' Baby Sleep Pillows can pose a risk of suffocation, overheating and death to babies. This Alert is for consumers (particularly parents and caregivers to babies), childcare and educational establishments, local authority trading standards and businesses to warn of the potential harm that baby sleep pillows can pose.
What to do now
Baby Sleep Pillows (PSA8) has been the subject of a safety notice. The official reason is set out below.
- Put it aside and read the corrective action below.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (opss-uhl46i). Quoted as issued.
Summary
This is a Product Safety Alert from the Office for Product Safety and Standards (OPSS) for a product commonly known as a 'Baby Sleep Pillow.' Baby Sleep Pillows can pose a risk of suffocation, overheating and death to babies. This Alert is for consumers (particularly parents and caregivers to babies), childcare and educational establishments, local authority trading standards and businesses to warn of the potential harm that baby sleep pillows can pose.
Open the OPSS notice
Questions
Why has Baby Sleep Pillows (PSA8) been recalled?
Baby Sleep Pillows (PSA8) has been the subject of a safety notice. The official reason is set out below. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it aside and read the corrective action below. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
