Product recallOPSS
Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks recalled over a fire risk
Product Recall for Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
7 identifiers listed for this notice.
Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks
- BarcodeThe long number printed under the barcode.
- 745883797622
- 745883806751
- 745883797639
- 745883806768
- 745883797646
- ModelOn the rating label, base, back or box.
- BoostCharge BPB002
- Playa PB0003
What to do now
The risk with Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Belkin.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2511-0225). Quoted as issued.
Summary
Product Recall for Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks presenting a risk of fire.
The risk
The product presents a risk of fire as the lithium-ion batteries can overheat whilst in use. This can lead to localised smoking, melting and/or a risk of fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Consumers should stop using the product immediately and complete the recall form on the Belkin website to receive a full refund or replacement.
Products purchased via TK Maxx can be returned to any TK Maxx store for a full refund or replacement. For further information on the TK Maxx recall, please visit this link.
If disposing of the product, consumers should ensure this is done safely via their local household waste disposal site. Consumers should check first with their local centre if they accept this type of battery. For further information on household waste, access the following Gov.uk webpage https://www.gov.uk/dispose-household-waste
Additional information
PSD notification number: 2511-0225
Notified by: Local Authority Trading Standards
Product description
Portable power bank with lithium-ion battery cells. The model number can be located on the back or side of the Belkin device. Only the BPB002 and PB0003 models are affected. Affected products have been sold by Belkin or by other retailers, including TKMaxx.
Open the OPSS notice
Questions
Why has Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks been recalled?
The risk with Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Belkin BoostCharge USB-C BPB002 and Playa USB-C PB0003 Power Banks sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
