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Product recallOPSS

Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K recalled over a fire risk

Fire or overheatingMedium risk

Product Recall for Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank presenting a risk of fire.

  • Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K: photo from the OPSS notice of 6 Nov 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K

    BarcodeThe long number printed under the barcode.
    • 745883846832
    ModelOn the rating label, base, back or box.
    • BPD005

What to do now

Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power has been flagged because it could start a fire in the home.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Contact Belkin or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2410-0061). Quoted as issued.

Summary

Product Recall for Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank presenting a risk of fire.

The risk

It has been identified that in some circumstances, a manufacturing defect can cause the portable wireless battery charger’s lithium cell component to overheat, which could pose a fire hazard to consumers.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

Affected consumers are advised to disconnect the product from any power supply or other products and contact Belkin for further instructions. To submit a request for a refund, please access https://www.belkin.com/support-article/?articleNum=336820 and fill in your details on the recall form.

Further information can be found on the Belkin recall notice here: https://www.belkin.com/support-article/?articleNum=336820 .

Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste .

Additional information

PSD number: 2410-0061 and 2411-0129

Notified by: Local Authority Trading Standards

Product description

A black rectangular wireless charger with white circular pad for Apple watch charging.

Open the OPSS notice

Questions

Why has Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power been recalled?

Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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