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Product safety reportOPSS

USB Magnetic Display Charger safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for USB Magnetic Display Charger presenting a serious risk of fire.

  • USB Magnetic Display Charger: photo 1 of 2 from the OPSS notice of 12 Nov 2024
    Product image from the OPSS safety notice
  • USB Magnetic Display Charger: photo 2 of 2 from the OPSS notice of 12 Nov 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • USB Magnetic Display Charger

    ModelOn the rating label, base, back or box.
    • WLX-X9M

What to do now

USB Magnetic Display Charger could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2411-0030). Quoted as issued.

Summary

Product Safety Report for USB Magnetic Display Charger presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as the plug supplied is not fitted with a fuse link, as required by the relevant standard BS 1362. The fuse is required to protect users under fault conditions and without one present, a surge in current or fault with the plug could lead to the plug catching fire.

The plug also did not meet the dimensional requirements of BS 1363 as the pins are too close to the periphery and there was also no rated current shown on the item. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2411-0030

Notified by: Local Authority Trading Standards

Product description

A black cube shaped charging device with multiple USB ports and a magnetic charging circle to the top.

Open the OPSS notice

Questions

Why has USB Magnetic Display Charger been reported?

USB Magnetic Display Charger could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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