Product recallOPSS
BISSELL® Cordless Wet Dry Vacuum Floor Cleaners recalled over a fire risk
Product recall for BISSELL® Cordless Wet Dry Vacuum Floor Cleaners presenting a fire risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
BISSELL® Cordless Wet Dry Vacuum Floor Cleaners
- ModelOn the rating label, base, back or box.
- 2582E - The model numbers are visible when the clean water tank is removed
What to do now
The risk with BISSELL® Cordless Wet Dry Vacuum Floor Cleaners is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2301-0147). Quoted as issued.
Summary
Product recall for BISSELL® Cordless Wet Dry Vacuum Floor Cleaners presenting a fire risk.
The risk
It has been identified that some circuit boards inside the Affected Products’ battery pack may be susceptible to the creation of localised hot spots. In a small number of cases, this could lead to a risk of the circuit board overheating or catching fire.
Consumers are advised to remove their machine from the charging base, turn off the machine and stop using the device, and to contact BISSELL.
Action taken
The product has been recalled from end users. (See below for more information)
Advice to consumers
The product has been recalled from end users. For more information, please see the BISSELL recall page here: https://recall.bissell.com/gb
Additional information
PSD case number: 2301-0147
Notified by: Office for Product Safety and Standards
Product description
Cordless vacuum floor cleaner with water tank
Open the OPSS notice
Questions
Why has BISSELL® Cordless Wet Dry Vacuum Floor Cleaners been recalled?
The risk with BISSELL® Cordless Wet Dry Vacuum Floor Cleaners is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
