Product recallOPSS
Black Heated Mouse Pad recalled over a fire risk
Product Recall for Black Heated Mouse Pad presenting a high risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Black Heated Mouse Pad
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0BHZGJZ94
What to do now
Black Heated Mouse Pad could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2505-0074). Quoted as issued.
Summary
Product Recall for Black Heated Mouse Pad presenting a high risk of fire.
The risk
The product presents a high risk of fire as it has no temperature controls to prevent it from overheating during normal use. If it is paired with a lithium battery item (for example a rechargeable mouse), the mouse pad could cause the battery-powered product to overheat and ignite, causing a fire. Improvements are also required to marking, labelling and documentation.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The authority has required the recall of the product from end users.
Advice to consumers
The authority has required the recall of the product from end users. The listing has been removed by the online marketplace.
Additional information
PSD notification number: 2505-0074
Notified by: Local Authority Trading Standards
Product description
A black computer mouse pad with a rechargeable lithium-ion battery. The product is supplied with a white USB cable.
Open the OPSS notice
Questions
Why has Black Heated Mouse Pad been recalled?
Black Heated Mouse Pad could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Black Heated Mouse Pad sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
