Product safety reportOPSS
Talaria Electric Motorcycles and Chargers safety warning over a fire risk
Product Safety Report for Talaria Electric Motorcycles and Chargers presenting a serious risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Talaria Electric Motorcycles and Chargers
- ModelOn the rating label, base, back or box.
- DB4000DY
- TL4000YE
- TL2500L1e
- DB4000DY-A
What to do now
The risk with Talaria Electric Motorcycles and Chargers is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2506-0029). Quoted as issued.
Summary
Product Safety Report for Talaria Electric Motorcycles and Chargers presenting a serious risk of fire.
The risk
The product presents a serious risk of fire as it is supplied with a plug that does meet the requirements of the relevant standard, BS 1363, and has no facility for a fuse. It is also supplied with a travel adaptor that is unsuitable for charging motorbikes. If the product was left plugged in overnight, the adaptor and plug could overheat, causing the adaptor, transformer and/or lithium-ion battery on the product to catch fire and explode. Improvements are also required to the product documentation and labelling.
The products do not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2506-0029 / 2506-0046
Notified by: Local Authority Trading Standards
Product description
Electric motorcycle with wall plugs and charger.
Open the OPSS notice
Questions
Why has Talaria Electric Motorcycles and Chargers been reported?
The risk with Talaria Electric Motorcycles and Chargers is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
