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Product recallOPSS

BlendJet 2 Portable Blender recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for BlendJet 2 Portable Blender presenting a risk of fire and injuries.

  • BlendJet 2 Portable Blender: photo from the OPSS notice of 29 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • BlendJet 2 Portable Blender

    Serial numberOn the rating label or a sticker on the product.
    • The affected units have serial numbers within the following range: 5201000000 - 5542999999. Consumers should enter their full serial number into the specific landing page to confirm that their portable blender is included in the recall: https://www.blendjet.com/safety

What to do now

BlendJet 2 Portable Blender could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2312-0143). Quoted as issued.

Summary

Product Recall for BlendJet 2 Portable Blender presenting a risk of fire and injuries.

The risk

BlendJet Ltd. has detected two manufacturing defects in affected units. In certain circumstances of intensive use, a blender blade may break off, releasing a fragment, with the consequent risk of laceration of an internal digestive organ if it is swallowed. Additionally, in certain circumstances or while charging, the Printed Circuit Board (PCB) may go overhead, causing a short circuit, with the consequent risk of fire.

Action taken

The product has been recalled from end users. (See below for further information)

Advice to consumers

The product has been recalled from end users. For further information, please see the BlendJet recall notice at: https://blendjet.com/safetyandrecall .

Consumers should immediately stop using the recalled blenders and contact BlendJet for a free replacement of the BlendJet 2 base unit.

Additional information

PSD case number: 2312-0143

Notified by: Office for Product Safety and Standards

Product description

Portable blender with a compact battery sold in a variety of colours. The lithium-ion battery is rechargeable with a USB cable

Open the OPSS notice

Questions

Why has BlendJet 2 Portable Blender been recalled?

BlendJet 2 Portable Blender could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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