Product recallOPSS
Bluzen Deluxe Heating Pad recalled over a fire risk
Product Recall for Bluzen Deluxe Heating Pad sold by TK Maxx presenting a risk of fire and electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Bluzen Deluxe Heating Pad
- ModelOn the rating label, base, back or box.
- Heat 101
- Heat 102
- Sold betweenCompare with your receipt or order date.
- December 2023 to March 2024
What to do now
Bluzen Deluxe Heating Pad has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact Bluzen or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2404-0002). Quoted as issued.
Summary
Product Recall for Bluzen Deluxe Heating Pad sold by TK Maxx presenting a risk of fire and electric shock.
The risk
The product connector attached to the heat pad could melt during use, which presents a risk of electric shock, fire and damage to property.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users. For further information, please access the TK Maxx recall page at the following link: https://www.tkmaxx.com/uk/en/product-recall
Additional information
PSD case number: 2404-0002
Notified by: Local Authority Trading Standards
Product description
An electrical heat pad packaged in a white, blue and grey cardboard box. There is an image of a person sleeping on the front of the box.
Open the OPSS notice
Questions
Why has Bluzen Deluxe Heating Pad been recalled?
Bluzen Deluxe Heating Pad has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Bluzen Deluxe Heating Pad sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
