Product safety reportOPSS
SEG brand Garage consumer units sold on Amazon safety warning over a fire risk
Product Safety Report for SEG brand Garage consumer units sold via Amazon presenting a risk of fire.
Product image from the OPSS safety notice 
What to do now
SEG brand Garage consumer units sold on Amazon has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2306-0093). Quoted as issued.
Summary
Product Safety Report for SEG brand Garage consumer units sold via Amazon presenting a risk of fire.
The risk
The product presents a serious risk of fire as the RCBO does not cut out as required. Under fault conditions, this could lead the RCBO to overheat and ignite, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The listing has been removed by the online marketplace (Amazon)
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2306-0093
Notified by: Local Authority Trading Standards.
Product description
Three types of garage consumer units.
Open the OPSS notice
Questions
Why has SEG brand Garage consumer units sold on Amazon been reported?
SEG brand Garage consumer units sold on Amazon has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was SEG brand Garage consumer units sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
