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Product recallOPSS

Britax BABY-SAFE 5Z and 5Z2 Infant Carrier recalled over an injury risk

Cuts and injuriesMedium risk

Product Recall for Britax BABY-SAFE 5Z and 5Z2 Infant Carrier presenting a risk of injuries.

  • Britax BABY-SAFE 5Z and 5Z2 Infant Carrier: photo from the OPSS notice of 12 Apr 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Britax BABY-SAFE 5Z and 5Z2 Infant Carrier

    ModelOn the rating label, base, back or box.
    • BABY-SAFE 5Z
    • 5Z2
    Sold betweenCompare with your receipt or order date.
    • Distributed since 13 January 2023.

What to do now

Britax BABY-SAFE 5Z and 5Z2 Infant Carrier has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Contact Britax or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2403-0229). Quoted as issued.

Summary

Product Recall for Britax BABY-SAFE 5Z and 5Z2 Infant Carrier presenting a risk of injuries.

The risk

A gap may form between the handle and seat-shell of affected infant carriers, usually on one side. The handle may detach unexpectedly when being used to carry the infant outside of a vehicle, potentially causing the infant and the carrier to fall or collide with other items and injure the infant.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

Owners should stop using their product immediately. All affected BABY-SAFE 5Z and BABY-SAFE 5Z2 will be replaced free-of-charge. Check if your product is affected by accessing the following webpage: https://www.baby-safe-check.com .

Additional information

PSD case number: 2403-0229

Notified by: Local Authority Trading Standards

Product description

Grey baby-safe infant carrier.

Open the OPSS notice

Questions

Why has Britax BABY-SAFE 5Z and 5Z2 Infant Carrier been recalled?

Britax BABY-SAFE 5Z and 5Z2 Infant Carrier has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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