Product recallOPSS
Burley Ballz® QR Skewers recalled over an injury risk
Product recall for Burley Ballz® QR Skewers presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
9 identifiers listed for this notice.
Burley Ballz® QR Skewers
- BarcodeThe long number printed under the barcode.
- 840840010582
- 840840010599
- 840840010612
- ModelOn the rating label, base, back or box.
- 960220
- 960222
- 960219*
- Item or listing codeOn the box, the label, or the order page where you bought it.
- UPC 840840010582
- UPC 840840010599
- UPC 840840010612
What to do now
Burley Ballz® QR Skewers could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2107-0148). Quoted as issued.
Summary
Product recall for Burley Ballz® QR Skewers presenting a risk of injuries.
The risk
Burley has identified that the Ballz® QR Skewer may fail in use. Burley has received warranty reports that the axle portion of the skewer has sheared when initially installed and/or during use with the Coho XC Cargo Trailer. If the skewer fails while riding, the Coho XC Cargo Trailer could become partially separated from the bicycle leaving only one of two tow arms connected to the bicycle. This could cause instability of the trailer and the towing bicycle and pose a fall hazard for the bicycle rider.
Action taken
The product has been recalled from end users (link to further information below).
Advice to consumers
The product has been recalled from end users. Further information can be found on the recall site: https://www.burley.com/ballz-qr-skewer-recall/
Additional information
PSD case number: 2107-0148
Notified by: Office for Product Safety and Standards
Product description
The Ballz® QR Skewer is a Quick Release bicycle axle used to attach the Coho® XC Trailer to a bicycle
Open the OPSS notice
Questions
Why has Burley Ballz® QR Skewers been recalled?
Burley Ballz® QR Skewers could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
