Product safety reportOPSS
Chain Trimmer Head for Brush Cutter sold on Wish safety warning over an injury risk
Product Safety Report for Chain Trimmer Head for Brush Cutter presenting a risk of death or serious injuries.
What to do now
Chain Trimmer Head for Brush Cutter sold on Wish could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2103-0132). Quoted as issued.
Summary
Product Safety Report for Chain Trimmer Head for Brush Cutter presenting a risk of death or serious injuries.
The risk
There is a risk of death or serious injury to operators and others in vicinity
from ejected metal components. These accessories are manufactured from
more than one component and rotate at high speeds.
The high output shaft speed of a brush cutter creates the potential for significant energy to be transferred to the cutter head. The chains affixed to non-standard cutter heads are subject to high stresses and impacts during normal use, and the risk from breakage and ejection of chain components at high speed is significant.
The use of non-standard cutting attachments not approved by the manufacturer may, because of their geometry and mass, induce excessive stresses which could result in premature failure and possible break-up of the brush cutter, thereby increasing the risk of injury from any ejected component.
Manufacturers’ original cutting equipment such as nylon cords, metal cutting blades and saw blades are designed to be used in combination with specifically designed safeguarding systems. The chain flail attachments are not supplied with any compatible
safeguard/deflector.
This product does not meet the requirements of the Supply of Machinery Regulations 2008.
Action taken
Wish has removed the product listing from the platform.
Advice to consumers
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2103-0132
Notified by: Local Authority Trading Standards
Product description
Grass trimmer head with a 65-manganese chainsaw chain and orange top
Open the OPSS notice
Questions
Why has Chain Trimmer Head for Brush Cutter sold on Wish been reported?
Chain Trimmer Head for Brush Cutter sold on Wish could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Chain Trimmer Head for Brush Cutter sold on Wish sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
