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Product recallOPSS

Universal Trimmer Head Brush Cutter recalled over an injury risk

Cuts and injuriesSerious risk

Product recall for Chain Brush Cutter presenting a serious risk of injuries.

  • Universal Trimmer Head Brush Cutter: photo 1 of 2 from the OPSS notice of 23 Jul 2021
    Product image from the OPSS safety notice
  • Universal Trimmer Head Brush Cutter: photo 2 of 2 from the OPSS notice of 23 Jul 2021

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Universal Trimmer Head Brush Cutter

    BarcodeThe long number printed under the barcode.
    • 0714131819461
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 324536785383

What to do now

The risk with Universal Trimmer Head Brush Cutter is physical injury.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2103-0248). Quoted as issued.

Summary

Product recall for Chain Brush Cutter presenting a serious risk of injuries.

The risk

There is a risk of death or serious injury to operators and others in vicinity from ejected metal components. These accessories are manufactured from more than one component and rotate at high speeds. The high output shaft speed of a brush cutter creates the potential for significant energy to be transferred to the cutter head. The chains affixed to non-standard cutter heads are subject to high stresses and impacts during

normal use, and the risk from breakage and ejection of chain components at high speed is significant.

The use of non-standard cutting attachments not approved by the manufacturer may, because of their geometry and mass, induce excessive stresses which could result in premature failure and possible break-up of the brush cutter, thereby increasing the risk of injury from any ejected component. Manufacturers’ original cutting equipment such as nylon cords, metal cutting blades and saw blades are designed to be used in combination with specifically designed safeguarding systems. The chain flail attachments are not supplied with any compatible safeguard/deflector.

This product does not meet the requirements of the Supply of Machinery Regulations 2008.

Action taken

Recall of the product from end users, and eBay has removed the product listing from its platform.

Advice to consumers

The product has been recalled from end users.

The listing has been removed by the online marketplace (eBay).

Additional information

PSD case number: 2103-0248

Notified by: Local Authority Trading Standards

Product description

Grass trimmer head with a chainsaw chain and orange casing

Open the OPSS notice

Questions

Why has Universal Trimmer Head Brush Cutter been recalled?

The risk with Universal Trimmer Head Brush Cutter is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was Universal Trimmer Head Brush Cutter sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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