Vehicle recallDVSA
BYD B11E02 and B12E04 recalled over a steering defect
During anti-corrosion treatment the steering box mounting surfaces were not adequately masked. As a result anti-corrosion paint contaminated the mating surfaces leading to insufficient metal-to-metal contact when the steering box was installed. This can cause the steering box to loosen over time potentially affecting steering control.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
B11E02
- Build datesThe build or first registration date is on the V5C.
- 23/07/2024 – 28/12/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SR25C001
B12E04
- Build dates
- 01/02/2024 – 28/12/2024
- Manufacturer reference
- SR25C001
What to do now
Some BYD B11E02 and B12E04 have a steering or suspension fault.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/003). Quoted as issued.
Summary
During anti-corrosion treatment the steering box mounting surfaces were not adequately masked. As a result anti-corrosion paint contaminated the mating surfaces leading to insufficient metal-to-metal contact when the steering box was installed. This can cause the steering box to loosen over time potentially affecting steering control.
Defect
During anti-corrosion treatment the steering box mounting surfaces were not adequately masked. As a result anti-corrosion paint contaminated the mating surfaces leading to insufficient metal-to-metal contact when the steering box was installed. This can cause the steering box to loosen over time potentially affecting steering control.
Remedy
Removed anti corrosion paint from mating surfaces.
Models
B11E02, B12E04
Open the DVSA notice
Questions
Why are BYD B11E02 and B12E04 being recalled?
Some BYD B11E02 and B12E04 have a steering or suspension fault. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.