Vehicle recallDVSA
Daimler Actros 963 and eACTROS 983 recalled over a steering defect
As part of our ongoing quality monitoring we have determined that on Actros 963 and eActros 983 vehicles the rear wheel arch cover on the front axle could fall off. A design-related plastic rib that is too high leads to a collision between the wheel arch cover and the fender. Due to the excessively high plastic rib on the rear wheel arch cover of the front axle this may be installed with preload and thus some fastening points may not be fully engaged. As a consequence the engaged fastening points of the wheel arch cover may fracture and the wheel arch cover (931 mm x 652 mm x 70 mm approx. 1.81 kg) may completely detach from the vehicle and fall off due to the dynamic load during driving operation. This may increase the risk of accidents for other road users.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Actros 963
- Build datesThe build or first registration date is on the V5C.
- 01/04/2021 – 01/04/2021
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRL251215 – VER-RADBLE Rework rear trim on front fender.
eACTROS 983
- Build dates
- 01/04/2021 – 01/04/2021
- Manufacturer reference
- SRL251215 – VER-RADBLE Rework rear trim on front fender.
What to do now
Steering or suspension parts on affected Daimler Actros 963 and eACTROS 983 may fail.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/547). Quoted as issued.
Summary
As part of our ongoing quality monitoring we have determined that on Actros 963 and eActros 983 vehicles the rear wheel arch cover on the front axle could fall off. A design-related plastic rib that is too high leads to a collision between the wheel arch cover and the fender. Due to the excessively high plastic rib on the rear wheel arch cover of the front axle this may be installed with preload and thus some fastening points may not be fully engaged. As a consequence the engaged fastening points of the wheel arch cover may fracture and the wheel arch cover (931 mm x 652 mm x 70 mm approx. 1.81 kg) may completely detach from the vehicle and fall off due to the dynamic load during driving operation. This may increase the risk of accidents for other road users.
Defect
As part of our ongoing quality monitoring we have determined that on Actros 963 and eActros 983 vehicles the rear wheel arch cover on the front axle could fall off. A design-related plastic rib that is too high leads to a collision between the wheel arch cover and the fender. Due to the excessively high plastic rib on the rear wheel arch cover of the front axle this may be installed with preload and thus some fastening points may not be fully engaged. As a consequence the engaged fastening points of the wheel arch cover may fracture and the wheel arch cover (931 mm x 652 mm x 70 mm approx. 1.81 kg) may completely detach from the vehicle and fall off due to the dynamic load during driving operation. This may increase the risk of accidents for other road users.
Remedy
As part of the recall campaign the excessively high plastic rib must be shortened on the potentially affected vehicles.
Models
Actros 963, eACTROS 983
Open the DVSA notice
Questions
Why are Daimler Actros 963 and eACTROS 983 being recalled?
Steering or suspension parts on affected Daimler Actros 963 and eACTROS 983 may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.