Vehicle recallDVSA
Daimler eCITARO recalled over a brake defect
The wrong bevel gear may be installed on the front axle steering. The required gear ratio for HD HDH SHD RHD and Intouro is 1.117:1. A Bevel gear with ratio of 1:1 was installed. For eCitaro models the reverse misinstallation may have occurred. If a 1:1 bevel gear is installed instead of 1.117:1 the wheel steering angles required in accordance with UN ECE-R 79 (section 6.2.5) in the event of a steering system failure can no longer be achieved. Since the calculated vehicle movement does not exactly match the actual vehicle movement in a event of fault unauthorized intervention by the ESP or in articulated buses the articulation angle control (ATC) is also conceivable. This could lead to a sudden reduction of drive torque and braking of individual wheels which may impair the ability to maintain the intended driving direction. A risk to other road users therefore cannot be ruled out.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
eCITARO
- Build datesThe build or first registration date is on the V5C.
- 01/09/2025 – 30/09/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 46.00U25357A
What to do now
A brake defect affects some Daimler eCITARO.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/022). Quoted as issued.
Summary
The wrong bevel gear may be installed on the front axle steering. The required gear ratio for HD HDH SHD RHD and Intouro is 1.117:1. A Bevel gear with ratio of 1:1 was installed. For eCitaro models the reverse misinstallation may have occurred. If a 1:1 bevel gear is installed instead of 1.117:1 the wheel steering angles required in accordance with UN ECE-R 79 (section 6.2.5) in the event of a steering system failure can no longer be achieved. Since the calculated vehicle movement does not exactly match the actual vehicle movement in a event of fault unauthorized intervention by the ESP or in articulated buses the articulation angle control (ATC) is also conceivable. This could lead to a sudden reduction of drive torque and braking of individual wheels which may impair the ability to maintain the intended driving direction. A risk to other road users therefore cannot be ruled out.
Defect
The wrong bevel gear may be installed on the front axle steering. The required gear ratio for HD HDH SHD RHD and Intouro is 1.117:1. A Bevel gear with ratio of 1:1 was installed. For eCitaro models the reverse misinstallation may have occurred. If a 1:1 bevel gear is installed instead of 1.117:1 the wheel steering angles required in accordance with UN ECE-R 79 (section 6.2.5) in the event of a steering system failure can no longer be achieved. Since the calculated vehicle movement does not exactly match the actual vehicle movement in a event of fault unauthorized intervention by the ESP or in articulated buses the articulation angle control (ATC) is also conceivable. This could lead to a sudden reduction of drive torque and braking of individual wheels which may impair the ability to maintain the intended driving direction. A risk to other road users therefore cannot be ruled out.
Remedy
Remedy is to check the bevel gear and replace them with a correct version if necessary
Models
eCITARO
Open the DVSA notice
Questions
Why are Daimler eCITARO being recalled?
A brake defect affects some Daimler eCITARO. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.