Product recallOPSS
Candle Warmer Lamp recalled over a fire risk
Product Recall for Candle Warmer Lamp presenting a serious risk of fire.
Product image from the OPSS safety notice 
What to do now
Candle Warmer Lamp has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2606-0188). Quoted as issued.
Summary
Product Recall for Candle Warmer Lamp presenting a serious risk of fire.
The risk
The product presents a serious risk of fire because the plug does not meet the dimensional requirements of BS 1363 and cannot make a secure connection with the socket. During use, this could cause the plug to overheat and catch fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The product has been recalled from end users, and the listing removed by the online marketplace (TikTok).
Advice to consumers
The product has been recalled from end users by the fulfilment centre, TCS Virtual Shopping.
If you have not been contacted directly by TCS Virtual Shopping regarding the recall, you should contact the seller you purchased from for redress.
The listing has been removed by the online marketplace (TikTok).
Additional information
PSD notification number: 2606-0188
Notified by: Local Authority Trading Standards
Product description
A gold-coloured lamp packaged in a white box, labelled as “Aromatherapy lamp – The fragrance of faith.”
Open the OPSS notice
Questions
Why has Candle Warmer Lamp been recalled?
Candle Warmer Lamp has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Candle Warmer Lamp sold?
The notice names TikTok Shop. Products bought elsewhere are covered too if they match the details listed.
