Product recallOPSS
Cannondale Dave Bicycles Model Year 2021-23 recalled over an injury risk
Product Recall for Cannondale Dave Bicycles Model Year 2021-23 presenting a risk of injuries.
Product image from the OPSS safety notice
What to do now
The risk with Cannondale Dave Bicycles Model Year 2021-23 is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2403-0078). Quoted as issued.
Summary
Product Recall for Cannondale Dave Bicycles Model Year 2021-23 presenting a risk of injuries.
The risk
CSG has received reports of damage to the bicycle headtube/downtube weld, resulting in the downtube detaching from the bicycle frame. The bicycles have a weld securing the bicycle down tube to the bicycle fork. The bottom of the bicycle down tube and the gusset are both supposed to be welded to the head tube. In affected frames, only the bicycle gusset is welded to the bicycle head tube, resulting in only one lower weld to the bicycle head tube and a resultant decrease in the strength the bicycle head tube to down tube junction. This can lead to the downtube detaching when the bicycle is being used, presenting a risk of falls injuries to the user.
Action taken
The product has been recalled from end users.
Advice to consumers
CSG have recalled the product from end users, and have notified customers and distributors. Please access the Cannondale website for further information: https://www.cannondale.com/en-gb/safety-and-recalls .
Additional information
PSD number: 2403-0078
Notified by: Office for Product Safety and Standards
Product description
Model Year 2021 through 2023 Cannondale 26” Dave bicycles. The bicycles were sold in deep teal and stealth grey colours. “Dave” is printed on the bicycle frame top-tube. “Cannondale” is printed on the downtube.
Open the OPSS notice
Questions
Why has Cannondale Dave Bicycles Model Year 2021-23 been recalled?
The risk with Cannondale Dave Bicycles Model Year 2021-23 is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
