Product recallOPSS
Cavius 4002 / CV4002 Carbon Monoxide Alarm recalled over a carbon monoxide risk
Product Recall for Cavius 4002 / CV4002 Carbon Monoxide Alarm presenting a health risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Cavius 4002 / CV4002 Carbon Monoxide Alarm
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 19xxxx to 23xxxx
- ModelOn the rating label, base, back or box.
- 4002
- CV4002
What to do now
The hazard with Cavius 4002 / CV4002 Carbon Monoxide Alarm is carbon monoxide, a gas you cannot see, smell or taste.
- Turn it off and ventilate the room.
- Fit a carbon monoxide alarm in rooms with fuel-burning appliances.
- Follow the corrective action in the notice: a refund, repair or replacement from Cavius.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Carbon monoxide poisoning can kill. Early symptoms are easily mistaken for flu or tiredness.
If someone has been hurt
Look out for
- headache
- dizziness
- feeling sick
- breathlessness
- tiredness and confusion
Get help urgently
- if you suspect carbon monoxide, get into fresh air and call the gas emergency line on 0800 111 999; if someone is unwell, call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2403-0152). Quoted as issued.
Summary
Product Recall for Cavius 4002 / CV4002 Carbon Monoxide Alarm presenting a health risk.
The risk
The affected products have been identified as presenting a health risk as there is a delayed response time for triggering the alarm when carbon monoxide is detected. This delay may lead to exposure to carbon monoxide, which may cause potential headaches.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Cavius.
Advice to consumers
The product has been recalled from end users. For further information, or for assistance in identifying your batch code, please access the Cavius recall site at the following link: https://www.cavius.com/cavius-4002-carbon-monoxide-product-safety/ .
Additional information
PSD number: 2403-0152
Notified by: Local Authority Trading Standards
Product description
A white carbon monoxide alarm with grey ‘Cavius’ branding.
Open the OPSS notice
Questions
Why has Cavius 4002 / CV4002 Carbon Monoxide Alarm been recalled?
The hazard with Cavius 4002 / CV4002 Carbon Monoxide Alarm is carbon monoxide, a gas you cannot see, smell or taste. Carbon monoxide poisoning can kill. Early symptoms are easily mistaken for flu or tiredness.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off and ventilate the room. Fit a carbon monoxide alarm in rooms with fuel-burning appliances.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
