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Product safety reportOPSS

Ceiling Fan Light safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for Ceiling Fan Light presenting a serious risk of fire.

  • Ceiling Fan Light: photo from the OPSS notice of 24 Jul 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Ceiling Fan Light

    ModelOn the rating label, base, back or box.
    • LJ-TY23
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • HG1753-02

What to do now

Ceiling Fan Light has been flagged because it could start a fire in the home.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2407-0064). Quoted as issued.

Summary

Product Safety Report for Ceiling Fan Light presenting a serious risk of fire.

The risk

This product presents a serious risk of fire as a large loop wire in the fan could cause it to stall. This could cause the product to overheat and catch fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Import rejected at the border

Advice to consumers

Import rejected at border.

Additional information

PSD case number: 2407-0064

Notified by: Local Authority Trading Standards

Product description

The product is a small ceiling mounted fan with LED lighting

Open the OPSS notice

Questions

Why has Ceiling Fan Light been reported?

Ceiling Fan Light has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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