Product safety reportOPSS
JHB-228 Hand Blender sold on Amazon safety warning over a fire risk
Product Safety Report for JHB-228 Hand Blender sold via Amazon presenting a high risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
JHB-228 Hand Blender sold on Amazon
- BarcodeThe long number printed under the barcode.
- X0020BBCIT
- ModelOn the rating label, base, back or box.
- JHB-228
What to do now
The risk with JHB-228 Hand Blender sold on Amazon is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2407-0007). Quoted as issued.
Summary
Product Safety Report for JHB-228 Hand Blender sold via Amazon presenting a high risk of fire.
The risk
The product presents a high risk of fire as the plug pins on the product do not conform to BS1363 as they are too narrow. This means that the pins do not fit snuggly into the socket so if the product is used for an extended length of time, it will likely become hot and could cause a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2407-0007
Notified by: Local Authority Trading Standards
Product description
A hand blender tool with wall plug
Open the OPSS notice
Questions
Why has JHB-228 Hand Blender sold on Amazon been reported?
The risk with JHB-228 Hand Blender sold on Amazon is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was JHB-228 Hand Blender sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
