Product recallFSA
Chilli Sticks recalled over E. coli
Chiltern Artisan has taken the precautionary step of recalling Chiltern Artisan Chilli Sticks because E. Coli has been found in some of the products. The use-by date is also not displayed on the product packaging, making the product unsafe to eat.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Name : Chiltern Artisan Chilli Sticks All sizes
- Use byOn the lid, sleeve or label.
- : All use by dates where a use-by date is displayed
What to do now
Chilli Sticks has been recalled because of E. coli. Treat the affected packs as unsafe whatever their date, and clean anything they touched.
- Do not eat it. If it is a salad or sandwich, do not try to wash or pick out the affected part.
- Wash hands, boards and the fridge shelf with hot soapy water after handling it.
- Return it to the shop where you bought it for a refund. Shops normally accept recalled food without a receipt.
- Look for other packs at home: the recall covers every pack that matches the details below.
Why it matters. STEC can cause bloody diarrhoea and, in a small number of cases, a kidney complication called haemolytic uraemic syndrome, most often in young children. Washing salad leaves at home does not reliably remove it.
Symptoms and when to get help
Look out for
- diarrhoea, which may be bloody
- stomach cramps
- feeling or being sick
- a high temperature
Get help urgently
- blood in your poo — get urgent advice from NHS 111 or your GP the same day
- a child who is passing much less pee than usual, looks pale or is unusually tired after a stomach bug
- signs of dehydration or symptoms that are getting worse
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-52-2023). Quoted as issued.
Summary
Chiltern Artisan has taken the precautionary step of recalling Chiltern Artisan Chilli Sticks because E. Coli has been found in some of the products. The use-by date is also not displayed on the product packaging, making the product unsafe to eat.
The risk
The presence of Shiga toxin-producing E. coli in some of the product listed above and the use-by date is also not displayed on the product packaging making it unsafe to eat
Symptoms caused by STEC organisms include severe diarrhoea (including bloody diarrhoea), abdominal pain, and sometimes haemolytic uremic syndrome, (HUS), a serious condition that can lead to kidney failure and can be fatal.
Action taken
Chiltern Artisan is recalling the above product. Point of sale notices will be displayed where the products were sold. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products.
Advice to consumers
If you have bought the above product do not eat it. Instead return it to the store from where it was bought for a full refund. Ensure the products is thoroughly wrapped and does not come into contact with any other foods. Wash your hands, equipment, utensils and surfaces that may have come into contact with the product thoroughly.
Open the FSA notice
Questions
Why has Chilli Sticks been recalled?
Chilli Sticks has been recalled because of E. coli. Treat the affected packs as unsafe whatever their date, and clean anything they touched. STEC can cause bloody diarrhoea and, in a small number of cases, a kidney complication called haemolytic uraemic syndrome, most often in young children. Washing salad leaves at home does not reliably remove it.
How do I know if my product is affected?
Compare the use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it. If it is a salad or sandwich, do not try to wash or pick out the affected part. Wash hands, boards and the fridge shelf with hot soapy water after handling it.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
