Product safety reportOPSS
Coolguy Digital Curling Iron sold on Amazon safety warning over a burns risk
Product safety report for Coolguy Digital Curling Iron presenting a serious risk of burns and fire as the product can overheat and ignite.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Coolguy Digital Curling Iron sold on Amazon
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- X001FYL53J
- Item or listing codeOn the box, the label, or the order page where you bought it.
- CD-001
What to do now
Parts of Coolguy Digital Curling Iron sold on Amazon can get hot enough to burn, or hot liquid could escape.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2202-0167). Quoted as issued.
Summary
Product safety report for Coolguy Digital Curling Iron presenting a serious risk of burns and fire as the product can overheat and ignite.
The risk
The product presents a serious risk of burns and fire as the conductors’ cross-sectional area in the mains power cord does not meet the minimum required by the standard. The conductors may overheat, causing the product to catch fire and for the user to receive burns.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2202-0167
Notified by: Local Authority Trading Standards
Product description
Pink and black digital curling iron supplied in black cardboard packaging with Coolguy branding.
Open the OPSS notice
Questions
Why has Coolguy Digital Curling Iron sold on Amazon been reported?
Parts of Coolguy Digital Curling Iron sold on Amazon can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Coolguy Digital Curling Iron sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
