Product safety reportOPSS
Core World Travel Adaptor safety warning over an electric shock risk
Product Recall for Core World Travel Adaptor sold by TK Maxx presenting a high risk of electric shock and overheating.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Core World Travel Adaptor
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 62912120
- 439712
- 453674
- Sold betweenCompare with your receipt or order date.
- May 2023 to July 2023
What to do now
The hazard with Core World Travel Adaptor is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2308-0157). Quoted as issued.
Summary
Product Recall for Core World Travel Adaptor sold by TK Maxx presenting a high risk of electric shock and overheating.
The risk
Due to some elements of the design, in certain circumstances, there can be a risk of electric shock and overheating. The plug portion (pins) do not meet with dimensional requirements and there is also no fuse link. The product failed the electric strength test and single pin insertion is possible.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. Customers are advised stop using it immediately and return to any TK Maxx or Homesense store for a full refund. For further information, please access the following link: https://www.homesense.com/product-recalls
Additional information
PSD case number: 2308-0157
Notified by: Local Authority Trading Standards
Product description
A black ‘cube’ shaped travel adaptor packaged in a grey and green cardboard box.
Open the OPSS notice
Questions
Why has Core World Travel Adaptor been reported?
The hazard with Core World Travel Adaptor is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Core World Travel Adaptor sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
