Product recallOPSS
Croydex Kentmere, Harrop, Simpson and Belham Mirrors recalled over an injury risk
Product Recall for Croydex Kentmere, Harrop, Simpson and Belham Mirrors presenting a low risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Four designs of Croydex wall-mounted mirrors (specific batches only).
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- For a full list of batches
- part numbers please see below.
Croydex Kentmere, Harrop, Simpson and Belham Mirrors (2)
- Barcode
- 00000536
- 00001205
What to do now
The risk with Croydex Kentmere, Harrop, Simpson and Belham Mirrors is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from Croydex.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2508-0077). Quoted as issued.
Summary
Product Recall for Croydex Kentmere, Harrop, Simpson and Belham Mirrors presenting a low risk of injuries.
The risk
Products with the identifiers above (MM701400, MM701300, MM701500 and MM701200) present a low risk of injuries as the wall hanging adhesive may fail. While the adhesion is sufficient to pass required load testing, it may result in failures over time. A failure could cause the mirror to fall from the wall and shatter, potentially causing injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The products have been recalled from end users.
We recommend that owners stop using this product immediately. Affected customers have been contacted directly by the manufacturer. Customers with products outside of the batches detailed below are not affected and no further action is required.
Additional information
PSD notification number: 2508-0077
Notified by: Local Authority Trading Standards
Product description
Four designs of Croydex wall-mounted mirrors (specific batches only).
Open the OPSS notice
Questions
Why has Croydex Kentmere, Harrop, Simpson and Belham Mirrors been recalled?
The risk with Croydex Kentmere, Harrop, Simpson and Belham Mirrors is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
