Product recallOPSS
Croydex Devoke Mirror and Croydex Rydal Mirror recalled over an injury risk
Product recall for Croydex Devoke Mirror and Croydex Rydal Mirror presenting a low risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Croydex Devoke Mirror and Croydex Rydal Mirror (2)
- BarcodeThe long number printed under the barcode.
- 00001359
- 00001205
What to do now
Croydex Devoke Mirror and Croydex Rydal Mirror has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Croydex or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2505-0006). Quoted as issued.
Summary
Product recall for Croydex Devoke Mirror and Croydex Rydal Mirror presenting a low risk of injuries.
The risk
Products with the identifiers listed above present a low risk of injuries as the wall hanging adhesive may fail. While the adhesion is sufficient to pass required load testing, it may result in failures over time. A failure could cause the mirror to fall from the wall and shatter, potentially causing injuries.
The affected batches do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. We recommend that owners stop using this product immediately. Affected customers have been contacted directly by the manufacturer.
Customers with products outside of the batches detailed on this alert are not affected and no further action is required.
Additional information
PSD notification number: 2505-0006
Notified by: Local Authority Trading Standards
Product description
Rectangular double layer mirror with shelf.
Open the OPSS notice
Questions
Why has Croydex Devoke Mirror and Croydex Rydal Mirror been recalled?
Croydex Devoke Mirror and Croydex Rydal Mirror has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
