Product safety reportOPSS
Day Plus 3.2m Telescopic Ladder sold on Amazon safety warning over an injury risk
Product Safety Report for Day Plus 3.2m Telescopic Ladder presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Day Plus 3.2m Telescopic Ladder sold on Amazon
- ModelOn the rating label, base, back or box.
- 3.2m
What to do now
Day Plus 3.2m Telescopic Ladder sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2201-0025). Quoted as issued.
Summary
Product Safety Report for Day Plus 3.2m Telescopic Ladder presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries to the user. When tested, the ladder failed on functional dimensions, preconditioning, bending of stiles, strength tests, rung strength and rung pull out test strength as well as the torsion test for leaning ladders.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The listing has been removed by the online marketplace (Amazon) and destroyed at the border.
Advice to consumers
The listing has been removed by the online marketplace (Amazon).
The product has been destroyed at the border.
Additional information
PSD case number: 2201-0025
Notified by: Local Authority Trading Standards
Product description
3.2 metre silver telescopic ladder packaged in a brown cardboard box and printed with the Day Plus logo.
Open the OPSS notice
Questions
Why has Day Plus 3.2m Telescopic Ladder sold on Amazon been reported?
Day Plus 3.2m Telescopic Ladder sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Day Plus 3.2m Telescopic Ladder sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
