Product safety reportOPSS
Day Plus Telescopic Ladder 1.7m + 2m safety warning over a fall or collapse risk
Product Safety Report for Day Plus Telescopic Ladder 1.7m + 2m presenting a serious risk of a fall from height.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Day Plus Telescopic Ladder 1.7m + 2m
- BarcodeThe long number printed under the barcode.
- G1671-DX-1.7-2
What to do now
Day Plus Telescopic Ladder 1.7m + 2m could collapse, tip over or break while in use.
- Stop using it now.
- Keep children off and away from it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2109-0174). Quoted as issued.
Summary
Product Safety Report for Day Plus Telescopic Ladder 1.7m + 2m presenting a serious risk of a fall from height.
The risk
This product poses a serious risk of injury to the user. When inspected the product was considered to be of a similar design to that which had already been assessed as unsafe. Additionally, the pamphlets supplied with the product do not provide adequate instructions for safe use and maintenance of the ladder. A CE mark was falsely applied.
This product does not meet the requirements of the General Product Safety Regulations 2005
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2109-0174
Notified by: Local Authority Trading Standards
Product description
Aluminium telescopic ladder, supplied in plain cardboard box with brand and size on the front and side.
Open the OPSS notice
Questions
Why has Day Plus Telescopic Ladder 1.7m + 2m been reported?
Day Plus Telescopic Ladder 1.7m + 2m could collapse, tip over or break while in use. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Keep children off and away from it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
