Product safety reportOPSS
Day Plus Telescopic Ladder 2m + 2.3m safety warning over a fall or collapse risk
Product Safety Report for Day Plus Telescopic Ladder 2m + 2.3m presenting a serious risk of a fall from height.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Day Plus Telescopic Ladder 2m + 2.3m
- BarcodeThe long number printed under the barcode.
- G1671-DX-2-2.3
What to do now
The hazard with Day Plus Telescopic Ladder 2m + 2.3m is structural: it may fail under load or be unstable.
- Take it out of use straight away.
- If it is furniture, keep children away from it until it is removed or secured.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2109-0175). Quoted as issued.
Summary
Product Safety Report for Day Plus Telescopic Ladder 2m + 2.3m presenting a serious risk of a fall from height.
The risk
This product poses a serious risk of injury to the user. When inspected the product was considered to be of a similar design to that which had already been assessed as unsafe. Additionally, the pamphlets supplied with the product do not provide adequate instructions for safe use and maintenance of the ladder. A CE mark was falsely applied.
This product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2109-0175
Notified by: Local Authority Trading Standards
Product description
Aluminium telescopic ladder, supplied in plain cardboard box with brand and size on the front and side
Open the OPSS notice
Questions
Why has Day Plus Telescopic Ladder 2m + 2.3m been reported?
The hazard with Day Plus Telescopic Ladder 2m + 2.3m is structural: it may fail under load or be unstable. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of use straight away. If it is furniture, keep children away from it until it is removed or secured.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
