Product safety reportOPSS
Day Plus Telescopic Ladder 1.9m + 1.9m safety warning over an injury risk
Product Safety Report for Day Plus Telescopic Ladder 1.9m + 1.9m presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Day Plus Telescopic Ladder 1.9m + 1.9m
- BarcodeThe long number printed under the barcode.
- G1671-W-SCTZ-1.9MG
What to do now
The risk with Day Plus Telescopic Ladder 1.9m + 1.9m is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2109-0177). Quoted as issued.
Summary
Product Safety Report for Day Plus Telescopic Ladder 1.9m + 1.9m presenting a serious risk of injuries.
The risk
This product poses a serious risk of injury to the user. When tested the ladder failed the strength test, the bending test of the stiles, the lateral deflection test, the torsion test and the test of opening restraints and hinges test. Rungs have crimp connection and several were found to be loose after testing. Additionally, the product does not meet all the marking requirements of the relevant standard, including warnings relating to specific hazards. This product does not comply with the General Product Safety Regulations 2005
Action taken
Destruction of the product at the border
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2109-0177
Notified by: Local Authority Trading Standards
Product description
Aluminium single joint telescopic ladders, supplied in plain cardboard box with brand and size on the front and side.
Open the OPSS notice
Questions
Why has Day Plus Telescopic Ladder 1.9m + 1.9m been reported?
The risk with Day Plus Telescopic Ladder 1.9m + 1.9m is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
