Product safety reportOPSS
Day Plus Telescopic Ladder 6.2m safety warning over an injury risk
Product Safety Report for Day Plus Telescopic Ladder 6.2m presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Day Plus Telescopic Ladder 6.2m
- BarcodeThe long number printed under the barcode.
- G1671-W-SSTZ-6.2MJ
What to do now
Day Plus Telescopic Ladder 6.2m could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2109-0176). Quoted as issued.
Summary
Product Safety Report for Day Plus Telescopic Ladder 6.2m presenting a serious risk of injuries.
The risk
This product poses a serious risk of injury to the user. When tested the ladder failed preconditioning tests and failed the strength test, the bending test of the stiles as well as the lateral deflection test. The torsion test could not be undertaken due to structural failure of the ladder in a preceding test. Additionally, the product does not meet the dimensional requirements or all the marking requirements of the relevant standard, including warnings relating to specific hazards.
This product does not meet the requirements of the General Product Safety Regulations 2005
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2109-0176
Notified by: Local Authority Trading Standards
Product description
Aluminium telescopic ladder, supplied in plain cardboard box with brand and size on the front and side.
Open the OPSS notice
Questions
Why has Day Plus Telescopic Ladder 6.2m been reported?
Day Plus Telescopic Ladder 6.2m could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
