Product safety reportOPSS
DayPlus Rechargeable Grass Mower sold on Amazon safety warning over an electric shock risk
Product Safety Report for DayPlus Rechargeable Grass Mower presenting a serious risk of electric shock.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
DayPlus Rechargeable Grass Mower sold on Amazon
- Item or listing codeOn the box, the label, or the order page where you bought it.
- FG0004391879E
What to do now
DayPlus Rechargeable Grass Mower sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2606-0048). Quoted as issued.
Summary
Product Safety Report for DayPlus Rechargeable Grass Mower presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock because it has insufficient insulation, specifically between the input and output circuits. Over time, this could lead to the accessible parts of the product becoming live during use, and shocking the user. Improvements are also required to the product labelling and marking, including the provision of a valid Declaration of Conformity and technical documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2606-0048
Notified by: Local Authority Trading Standards
Product description
Electric lithium-ion battery powered grass mower with attached wall plug.
Open the OPSS notice
Questions
Why has DayPlus Rechargeable Grass Mower sold on Amazon been reported?
DayPlus Rechargeable Grass Mower sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was DayPlus Rechargeable Grass Mower sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
