Product safety reportOPSS
Desk Lamp sold on eBay safety warning over an electric shock risk
Product safety report for Desk Lamp presenting a serious risk of electric shock and electrocution.
Product image from the OPSS safety notice 
What to do now
An electrical fault in the design or build of Desk Lamp sold on eBay means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2111-0094). Quoted as issued.
Summary
Product safety report for Desk Lamp presenting a serious risk of electric shock and electrocution.
The risk
The product poses a serious risk of electric shock as a result of inadequate insulation levels and poor construction. When tested there were live parts separated from accessible metal parts by basic insulation. The supply cord was connected to the internal wiring by means of soldered connections. They had not been looped-in before soldering and there were no barriers to prevent a detached wire from reducing creepage distances and clearances. Sharp edges were identified, and no bushing was found.
The plug and its fuse did not comply with BS 1363 and BS1362 respectively, which included a lack of granular filler in the fuse body. The filler is required to ensure the safe operation of the fuse under fault conditions. Additionally, the product was not compliant with the marking or instructions requirement of the relevant standard.
The product presents a risk of electric shock and electrocution.
The product does not meet the requirements of the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Destruction of the product. The listing removed by the online marketplace (eBay).
Advice to consumers
The product has been destroyed and the listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2111-0094
Notified by: Local Authority Trading Standards
Product description
A black desk lamp with flexible, adjustable neck.
Open the OPSS notice
Questions
Why has Desk Lamp sold on eBay been reported?
An electrical fault in the design or build of Desk Lamp sold on eBay means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Desk Lamp sold on eBay sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
