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Product recallOPSS

Flexible E27 Lamp Bulbs Holder recalled over an electric shock risk

Electric shockSerious risk

Product Recall for Flexible E27 Lamp Bulbs Holder presenting a serious risk of electric shock.

  • Flexible E27 Lamp Bulbs Holder: photo from the OPSS notice of 12 Nov 2021
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Flexible E27 Lamp Bulbs Holder

    BarcodeThe long number printed under the barcode.
    • X00179X3M3
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B08BR9JLTG

What to do now

The hazard with Flexible E27 Lamp Bulbs Holder is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2104-0036). Quoted as issued.

Summary

Product Recall for Flexible E27 Lamp Bulbs Holder presenting a serious risk of electric shock.

The risk

The product has been identified as presenting a serious risk of electric shock as the product is mis-wired, which results in the metal screw becoming live.

Should a person touch the screw, they will receive an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product from end users and the listing has been removed by the online marketplace.

Advice to consumers

The product has been recalled from end users.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2104-0036

Notified by: Office for Product Safety and Standards

Product description

Flexible E27 lamp bulb holder.

Open the OPSS notice

Questions

Why has Flexible E27 Lamp Bulbs Holder been recalled?

The hazard with Flexible E27 Lamp Bulbs Holder is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was Flexible E27 Lamp Bulbs Holder sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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